We truly are a “Company Committed to Customer Satisfaction”.
It is our job to ensure you have the products that you need when you need them to make your business run smoothly.
~We deliver, you have my word.~
At Precious Metal Sales
- You are the most important person in our business.
- You are not dependent on us, we are dependent on you.
- You are not an interruption of our work, you are the purpose for it.
- You do us a favor when you use us, we are not doing you a favor by serving you.
- You come to us with your needs, it is our job to fulfill them.
- You pay our salaries…without you we would have to close our doors.
- You deserve the most courteous attention we can give.
Let us take this moment to say,
PRECIOUS METAL SALES INC recognizes that the disciplines of quality, health/safety and environmental management are an integral part of its management function. The Organization views these as primary responsibilities and as keys to good business in adopting appropriate quality standards.
The Organization’s quality policy calls for continual improvement in its quality management activities and business will be conducted according to the following principals.
The Organization will:
- Comply with all applicable statutory laws and regulations.
- Follow a concept of continual improvement and make best use of our management resources in all quality matters.
- Communicate our quality objectives and performance against these objectives throughout the Organization and to interested parties.
- Take due care to ensure that activities are safe for employees, customers, suppliers and any others who come into contact with our work.
- Work closely with our customers and suppliers to establish the correct quality standards.
- Adopt a forward-looking view on future business decisions that may affect quality.
- Train our staff in the needs and responsibilities of quality management.
It is PRECIOUS METAL SALES INC aim that with the total involvement of all staff through the implementation and ongoing development of a documented Quality Management System meeting the ISO 9001:2015 standard we will meet or exceed the expectations of our customers, staff and investors.